Refund policy


Refund Process

  • Once we receive the product at our warehouse, after a quality check we will refund the money to the source account. For COD orders we will ask you for your bank details.
  • Approved refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
  • Shipping charges, if any, are non-refundable except in cases where the damage was caused on our end.

Return Policy

Return Eligibility: Eligible ready-size, non-embroidered products may be returned or exchanged within five calendar days from the date of delivery.

To initiate a return please email us on returns@buyuk.in 

Non-Returnable Items

  • Embroidered products are not eligible for returns due to their bespoke and customized nature. Embroidered products can be exchanged in case of defects.
  • Products without original tags, packaging, or proof of purchase will not be accepted.

Custom-fit products are not eligible for return or exchange, except when received damaged, defective, incorrect or materially different from the confirmed order.

Damaged Product Returns 

If you receive a damaged product, please follow these steps within 5 days of delivery:

  1. Email our customer support team with your order number and a clear photograph of the damaged item on returns@buyuk.in
  2. Once your request is reviewed and approved, we will provide return instructions.
  3. The product must be returned in its original condition with all tags and packaging intact.