Privacy policy

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Buyuk. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites which are not under the control of Buyuk. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Buyuk takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Website Privacy Policy

This privacy policy sets out how Buyuk uses and protects any information that you give Buyuk when you use this website. Buyuk is committed to ensuring that your privacy is protected in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and other applicable Indian laws.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Buyuk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. What We Collect

We may collect the following personal data when you browse our site, sign up, or place an order:

Identity Data: Name and job title.
Contact Data: Email address, phone number, shipping address, and billing address.
Technical Data: IP address, browser type, cookies, and website activity tracking data.
Order & Preferences Data: Demographic information, postcode, preferences, interests, and survey feedback.

2. How We Handle Payments

To give you a seamless shopping experience, we support both online prepaid payments and Cash on Delivery (COD):

Prepaid Online Payments: All online transactions are processed through secure, third-party encrypted payment gateways. Buyuk does not store or see your credit/debit card numbers, CVV, Net Banking passwords, or UPI PINs.
Cash on Delivery (COD): For COD orders, we collect your shipping address and verified phone number. This data is shared safely with our delivery partners only to verify, ship, and collect payment for your package.

3. Third-Party Tracking & Analytics

We use modern digital tracking tools to understand user behavior and offer a better experience:

Google Analytics: This tool gathers anonymized information like how many users visit us, which pages they click, and how long they stay.
Advertising Pixels: We utilize marketing pixels (such as Facebook Pixel) to measure the success of our advertisements and display relevant product recommendations to you across the web.

4. What We Do With the Information

We require this information to understand your needs and provide you with a better service, specifically for:

Processing, packing, shipping, and delivering your orders.
Internal record keeping.
Improving our products, services, and online storefront.
Periodically sending promotional emails or SMS updates about new products, special offers, or other information which we think you may find interesting.
Market research purposes (we may contact you by email, phone, or mail).
Customizing the website according to your personal interests.

5. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access, accidental loss, or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic. Cookies allow web applications to respond to you as an individual by remembering your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website.
We only use this information for statistical analysis purposes and then the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

7. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement.

8. Your Rights Over Your Personal Data (Under Indian Law)

In line with India's DPDP Act 2023, you have total control over your information and hold the following rights:

Right to Access: You may request details and a summary of the personal information we hold about you.
Right to Correction: If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct it.
Right to Erasure (Withdraw Consent): You can ask us to delete your personal data or stop using it for marketing at any time by emailing hello@buyuk.in.
Right to Grievance Redressal: If you have any complaints about how your data is being used, you can file a notice with our team at the contact details below.

9. Contacting Us & Grievance Redressal

If there are any questions regarding this privacy policy or if you wish to exercise your data rights, you may contact us using the information below: